This design is printed on uncolored cotton. All frames come with glass. Frames in sizes 4x6, 5x7, and 8x10 include easel backs. Regular orders without extra personalization are shipped on the next business day from our studio in Austin, TX. This design can be customized by changing characters (hair, clothing, etc.). Each change costs $5. For example, if you want to change the female character by adding your hairstyle, glasses, and a different dress, it will cost an additional $15. All that you need for extra personalization is to contact us before making a purchase and explain all your requirements. We will provide you with the cost and feasibility. Since this requires additional time, please place your order in advance. We don't perform additional personalization without prior agreement and payment. We don't have the ability to change a character's race, skin color, eye type, etc., because characters possess only the characteristics inherent in any of the races.