CX Customer Experience Infographics

an info sheet with different types of lines and numbers on it, including the words customer journey
Journey mapping to understand customers’ emotions
We know that as people and as consumers, our decisions are colored by emotions. As marketers, we’re interested in giving the people making…
a colorful info board showing the different types of customer journey layers and how to use them
Customer Journey Map 2018
Customer Journey Map 2018 – Judd Dunagan – Medium
the customer experience journey is shown in this diagram
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experiencia del cliente