CLIENT SERVICE

There are leaders, followers, and…well people who just get in the way! Which are you? In business today, it takes leadership to build a business that consistently engages customers. If customers aren’t emotionally connected to your brand, through the experiences you provide, you will be vulnerable to offers and solicitations from your competitors. Such was…

Calling all service-based business owners: What do you do when a potential client inquires about your services? How confident are you when introducing your premium offer? How well do you explain or justify your prices with the incredible value you provide? If you think this is an area you could i

You’re working your tail off in your creative service-based business. Your life is all about clients: finding them (where ARE they??) , landing them (and competing on price makes your feel like you’re charging so much less than you need to if you want this biz to be sustainable) , making the ones

A+ customer service is crucial to any business. However, most businesses do not have a plan on how to make the most out of it, which is why we decided to provide you with some tips

Calling all service-based business owners: Want to attract and impress your ideal clients... and get booked out? Aside from providing your amazing services, be sure to: Make a great first impression by positioning yourself as an expert and outlining the benefits of your service package/s

As a service-based entrepreneur, a lot of your time goes to your clients. It is so important to provide a great client experience. Here are some tips and tricks to help you create an amazing experience that your clients will never forget!

The client onboarding process is so important for creating a great client experience and your client onboarding questionnaire is needed to streamline your onboarding process.

This page may contain affiliate links. As an Amazon Associate, I earn from qualifying purchases. You can read my full disclaimer here. The Onboarding Process – What you need to know Finding and signing new clients consistently is nearly impossible without the right systems and processes. Here are a few questions you need to ask […]

Calling all service-based business owners: What do you do once you’ve completed work for your client? Do you and your client go back and forth between emails? Is it unclear that your service has been completed and any additional work requires payment? Would you like an easy way to ask for feedback, testimonials, or referrals? How about offer additional products or services? If you think this is an area you could improve on, then this 10-page Client Goodbye Packet Template is for you!

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