Being diplomatic at work doesn't mean gritting your teeth while people yell in your ear or vent their frustrations. It requires skill in managing competing ideas or interests without inflaming tensions, and steering those ideas to a peaceful resolution.

Being diplomatic at work doesn't mean gritting your teeth while people yell in your ear or vent their frustrations. It requires skill in managing competing ideas or interests without inflaming tensions, and steering those ideas to a peaceful resolution.

Dealing with People: Understand That You Might Not Understand by Brad Sides

Dealing with People: Understand That You Might Not Understand by Brad Sides

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