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User Experience

8 Pins
 6y
Collection by
Dan Salva
Similar ideas popular now
User Experience
Map
Service Design
HOW THE USER EXPERIENCE HIERARCHY OF NEEDS INFORMS ELEARNING Ux Process, Process Chart, Design Process, User Experience Design, Customer Experience, Maslow's Hierarchy Of Needs, Marketing Models, Web Design, Graphic Design
Ux Process
Process Chart
Design Process
User Experience Design
Customer Experience
Maslow's Hierarchy Of Needs
Marketing Models
Web Design
Graphic Design
How the User Experience Hierarchy of Needs informs eLearning - Growth Engineering
HOW THE USER EXPERIENCE HIERARCHY OF NEEDS INFORMS ELEARNING
At this point of the customer journey mapping process, your prospects are reflecting on their decision. This is the stage where that infamous buyer’s remorse can rear its ugly head. Read the full post at dansalva.com Don't Let, Let It Be, Customer Journey Mapping, User Experience, Infamous, Looking Back, Wholeness, Reflection, Stage
Don't Let
Let It Be
Customer Journey Mapping
User Experience
Infamous
Looking Back
Wholeness
Reflection
Stage
Customer journey mapping | Step 5 – The Look Back — dansalva
At this point of the customer journey mapping process, your prospects are reflecting on their decision. This is the stage where that infamous buyer’s remorse can rear its ugly head. Read the full post at dansalva.com
Step 4. The Decision Step
Step
Customer journey mapping | Step 4 – The Confirming — dansalva
Step 4. The Decision
Step 3. The Evaluation Feelings
Feelings
Customer journey mapping | Step 3 – The Pros & Cons — dansalva
Step 3. The Evaluation
In Step 2 of the customer journey our potential customers start looking at all the options. And it may not just be competing products or services. They are looking for all the different ways they could address the situation. Competing, Potential, Solving, Options, Search, Products
Competing
Potential
Solving
Options
Search
Products
Customer Journey Mapping | Step 2 – The Search — dansalva
In Step 2 of the customer journey our potential customers start looking at all the options. And it may not just be competing products or services. They are looking for all the different ways they could address the situation.
The 5 steps of customer journey mapping Inklings, Word Search Puzzle, Life
Inklings
Word Search Puzzle
Life
Customer Journey Mapping | Step 1 – The Inkling — dansalva
The 5 steps of customer journey mapping
before we buy, we want to know why Wanted, Greats, Incoming Call, Brand
Wanted
Greats
Incoming Call
Brand
A great brand starts with "why" — dansalva
before we buy, we want to know why
The outcome of bad user experience What Happens When You, Insulting, Users, Understanding, Bad, Shit Happens
What Happens When You
Insulting
Users
Understanding
Bad
Shit Happens
What happens when your user experience insults us. — dansalva
The outcome of bad user experience