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Some of the things we have to unlearn to be successful at design thinking--and problem solving in general. 1. We know better than the client 2. The presenting problem is the problem. 3. Experts have all the answers. 4. Answers are more important than questions 5. Breakthroughs come from inside the paradigm. 6. Creativity is limited to a handful of gifted people. 7. Design thinking involves only one side of the brain...Chuck Appleby
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